Frequently Asked Questions

Telemedicine Overview

Telemedicine gives you 24/7 access to doctors in your state any time day or night, even on holidays or while you're traveling.

You can consult with these doctors for common ailments such as a cold and even more severe ailments such as a rash or the flu, without ever having to step foot in a doctor's office.

When medically appropriate, telemedicine doctors can also prescribe short-term, non DEA controlled medications and have them sent to the pharmacy of your choice for added convenience. Telemedicine fits your schedule and makes getting back to your normal routine easy.

When should I use DialCare?

DialCare can be used for a myriad of non-emergency ailments such as allergies, colds, the flu, pink eye, rashes and more. DialCare is not to be used for emergency situations; should an emergency situation arise, call 911.

How much do DialCare consultations cost?

Since you've opted to include access to DialCare in your Diamond Resorts reservation, you will have access to unlimited consultations, with no consultation fees, for the duration of your stay.

Can I still use DialCare if I travel out of state sometime during my stay?

Absolutely! DialCare can be used anywhere within the United States.

Are prescriptions guaranteed?

While DialCare doctors can write prescriptions and send them to the pharmacy of your choice, prescriptions are at the discretion of your doctor and are not guaranteed. Keep in mind that doctors do not write prescriptions for DEA-controlled substances or lifestyle drugs.

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